All Services

APIs, Middleware & Systems Integration

Disconnected systems create duplicate work, data inconsistencies, and operational blind spots. Middletek builds APIs and middleware that connect your platforms and tools in a clear, reliable way.

Discuss Integration Needs

What We Do

API Development

  • REST APIs and integration-ready services
  • OpenAPI-based API documentation where appropriate
  • Authentication patterns suitable for internal and partner systems
  • Versioning strategies so systems can evolve without breaking integrations

Middleware and Integration Layers

  • Synchronization services between platforms (CRMs, ERPs, payments, stores, internal tools)
  • Data mapping, transformation, and normalization between systems
  • Event-driven patterns (webhooks, queues) where needed for reliability
  • Retry logic, idempotency, and failure handling to reduce operational issues

Integration Hardening

  • Logging and traceability so you can debug issues quickly
  • Monitoring hooks and alert-friendly design
  • Clear documentation of data flows and responsibilities

Common Integration Scenarios

  • Centralizing data from multiple systems into one operational database
  • Real-time or scheduled syncing of orders, customers, inventory, or tickets
  • Automating workflows that currently require manual exports/imports
  • Building a clean internal API so new tools can plug in safely

How We Work

1

Map the ecosystem

Systems, data owners, and failure points

2

Define boundaries

What belongs in each system and what the integration layer owns

3

Implement safely

Gradual rollout, measurable checks, and operational visibility

4

Document

Clear handover so your team can run and extend it

Deliverables (Typical)

  • Integration architecture overview
  • API specs and endpoint documentation (where applicable)
  • Data mapping tables and sync rules
  • Operational notes: logs, error codes, re-run strategy

FAQs

Do integrations have to be "real time"?

Not always. The right approach depends on business needs and source constraints.

Can you integrate with older or custom systems?

Often yes, as long as there's a workable interface (API, database access, exports, or middleware-friendly pathway).

Systems Not Speaking to Each Other Cleanly?

Middletek can design an integration layer that reduces manual work and improves data reliability.

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