APIs, Middleware & Systems Integration
Disconnected systems create duplicate work, data inconsistencies, and operational blind spots. Middletek builds APIs and middleware that connect your platforms and tools in a clear, reliable way.
Discuss Integration NeedsWhat We Do
API Development
- REST APIs and integration-ready services
- OpenAPI-based API documentation where appropriate
- Authentication patterns suitable for internal and partner systems
- Versioning strategies so systems can evolve without breaking integrations
Middleware and Integration Layers
- Synchronization services between platforms (CRMs, ERPs, payments, stores, internal tools)
- Data mapping, transformation, and normalization between systems
- Event-driven patterns (webhooks, queues) where needed for reliability
- Retry logic, idempotency, and failure handling to reduce operational issues
Integration Hardening
- Logging and traceability so you can debug issues quickly
- Monitoring hooks and alert-friendly design
- Clear documentation of data flows and responsibilities
Common Integration Scenarios
- Centralizing data from multiple systems into one operational database
- Real-time or scheduled syncing of orders, customers, inventory, or tickets
- Automating workflows that currently require manual exports/imports
- Building a clean internal API so new tools can plug in safely
How We Work
Map the ecosystem
Systems, data owners, and failure points
Define boundaries
What belongs in each system and what the integration layer owns
Implement safely
Gradual rollout, measurable checks, and operational visibility
Document
Clear handover so your team can run and extend it
Deliverables (Typical)
- Integration architecture overview
- API specs and endpoint documentation (where applicable)
- Data mapping tables and sync rules
- Operational notes: logs, error codes, re-run strategy
FAQs
Do integrations have to be "real time"?
Not always. The right approach depends on business needs and source constraints.
Can you integrate with older or custom systems?
Often yes, as long as there's a workable interface (API, database access, exports, or middleware-friendly pathway).
Systems Not Speaking to Each Other Cleanly?
Middletek can design an integration layer that reduces manual work and improves data reliability.
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